Privacy Policy Overview
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.reillytitanium.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This is referred to as “Device Information.”
How We Collect Device Information
- Cookies: Data files placed on your device that often include an anonymous unique identifier. Learn more or disable cookies at allaboutcookies.org.
- Log files: Track actions on the Site and collect data such as IP address, browser type, ISP, referring/exit pages, and timestamps.
- Web beacons, tags, and pixels: Electronic files used to record browsing behaviour.
When you make or attempt to make a purchase through the Site, we collect certain information including your name, billing and shipping addresses, payment details (such as credit card numbers), email address, and phone number. This is referred to as “Order Information.”
“Personal Information” in this policy refers to both Device Information and Order Information.
How We Use Your Personal Information
We use Order Information to fulfil orders placed through the Site, process payments, arrange shipping, and provide invoices or order confirmations. Additionally, we use this information to:
- Communicate with you
- Screen orders for potential risk or fraud
- Provide information or advertising based on your preferences
Device Information helps us screen for potential risk and fraud (particularly IP addresses), and more generally to improve and optimise the Site—for example, through analytics on browsing behaviour and marketing performance.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use it as described above. For example, we use Shopify to power our online store. You can read their privacy policy at shopify.com/legal/privacy.
We also use Google Analytics to understand how customers use the Site. Learn more at: google.com/intl/en/policies/privacy/. Opt-out: https://tools.google.com/dlpage/gaoptout
We may also share Personal Information to comply with applicable laws, respond to lawful data requests, or protect our rights.
Behavioural Advertising
We use your Personal Information to deliver targeted advertisements or marketing communications we believe may interest you. Learn more about targeted advertising at the NAI educational page: networkadvertising.org/understanding-online-advertising/how-does-it-work.
Opt-Out Links
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additional opt-outs: http://optout.aboutads.info/
Do Not Track
We do not alter our Site’s data collection or usage practices when we receive a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access, correct, update, or delete the personal information we hold about you. To exercise this right, contact us using the details below.
We process your information to fulfil contracts (e.g., when placing an order) or pursue legitimate business interests. Your information may be transferred outside Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we retain Order Information for our records unless you request its deletion.
Changes
We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, questions, or complaints, please contact us at: sales@reillytitanium.com
Or by mail:
Reilly The Titanium Bike Co
Cudham Tithe Barn, Berry's Hill
Berry's Green, Westerham TN16 3AG